Client Testimonials

Here’s what our clients have to say for us

"TJ Butlers have supplied the Hotel with various appliances over the past year including commercial freezers, glasswasher, fridges, tumble dryer and washing machines.
From initial enquiry to delivery the service has always been prompt and efficient. Many items have been delivered with a few hours of order, a huge help in keeping the Hotel running smoothly. Every member of the team is helpful and courteous. I would have no hesitation in recommending TJ Butlers, and will continue using them for years to come. "
"On behalf of myself and my partner Mandy, I would like to say a big thank you for the best customer service and delivery we have ever recieved. Our washing machine blew up on Sunday morning, I called you at 9:00am on Monday morning and I was astounded when I got the call from Mandy to say the new washing machine had been delivered, plumbed-in and the old machine taken away by 11.15am the same day! In fact, Mandy had her washing on the washing line an hour later and believe me, I cannot tell you how happy you made her!
Please thank your staff on our behalf, both of us will certainly be recommending your services to others, as well as coming back ourselves for any electrical items in the future."
"I would like to thank you and your staff for the professional, informative and helpful service that was given to me when I purchased a new tumble dryer from the Butlers Direct branch of TJ Butlers in Queensferry.
As a local homeowner it was the first time that I had been to one of your stores and I was delighted with the level of service that I received, your staff gave me honest impartial advice and I felt comfortable dealing with them throughout the purchase. They even loaded it into my partner's car so that she wouldn't have to struggle when she arrived to collect it with our two children.
I will continue to use your stores from now on and will recommend you to anybody that I come across that needs household appliances"
"Thank you for the Fridge Freezer you organised for us recently. Having in the past experienced the service offered by organisations such as Curry's, your service was second to none.
The purchasing process was straightforward and efficient and my wife was delighted with the delivery from your team. The appliance was fully fitted, and the old fridge taken away along with all packaging.
We will certainly recommend you to family and friends. Thanks again."
"I would like to thank Warren and his team at Butler's Appliances based in Deeside. Very impressed with their speedy service and helpful technical advice for our new office at St. Asaph.
The product was ordered at 9.15am and the product was arrived in first class condition early afternoon. I would not hesitate anyone to use Warren and his team for their electrical needs. Thanks again."
"Just wanted to say a big thank you to Warren for the seamless service I recieved last week, installing a new appliance for us.
Our fridge freezer broke down on the Tuesday and we had a new appliances in place on Wednesday with the old one taken away. A same day service was offered, however it was inconvenient that afternoon.
The staff who came to the property were very helpful and managed to take the old appliance and replace the new one in less that 15 minutes.
It is great to have a local servce that can offer delivery at a time to suit you, and I wouldn't hestitate in recommending Warren's services to anyone needing new appliances.
We will certainly be in contact for integrated appliances when we renovate our kitchen at some point in the near future."
"I wanted you to know that having recently purchased a number of integrate appliances, how please I am with the service both you and your team provided.
Having been a client of John Lewis and AO Online for many years - never again! Butlers are competitive on price, first with service and you have exceeded our previous dealings with so called market leaders. Plus, your people are friendly when they go to site which makes a pleasant change from the usual installers.
If anyone I know mentions they are thinking of replacing any goods from the vast array your company provides, I will have no hesitation in referring them to you.
Thank you and I hope to see the chain thrive going forward."

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